DiskBall Terms and Conditions
Last updated October 25, 2026
Welcome to DiskBall! These Terms and Conditions ("Terms") are an agreement between you and Mazen Hassan ("we", "us" or "our"), the maker of DiskBall. They cover your use of the DiskBall app, website and online services (together, the "Game"). By creating an account, logging in or playing the Game, you agree to these Terms. If you don't agree, please don't use the Game.
1. Who can play
You must be at least 13 years old to use the Game. If you are under 18 (or the age of adulthood where you live), you need permission from a parent or guardian, and they must agree to these Terms for you. If you live somewhere that requires an older minimum age for online services, you must meet that age.
2. Your account
You may play as a guest or create an account. When you create an account you agree to give accurate information, including a working email address (and a phone number, if you choose to add one), and to keep it up to date.
You are responsible for keeping your password safe and for everything that happens on your account. Don't share your account or let others use it. Tell us right away at [email protected] if you think someone else has accessed your account.
Your nickname and team names are visible to other players. They must not be offensive, hateful, sexual, misleading, impersonate someone else, or include personal information. We may change or remove any name that breaks these rules.
3. Playing fairly
To keep the Game fun for everyone, you agree not to:
- cheat, use bots, scripts, macros, hacks or any software that gives an unfair advantage, or exploit bugs (please report them to us instead);
- interfere with or disrupt the Game, its servers or networks, for example by flooding them with traffic or trying to crash them;
- try to access other players' accounts, our systems or data you're not allowed to see;
- copy, change, reverse engineer or resell the Game, except where the law specifically allows it;
- harass, threaten, bully or abuse other players, or use hateful or discriminatory language;
- intentionally lose, quit or arrange match results to manipulate rankings, XP or stats;
- create accounts in bulk or by automated means, or use the Game for anything illegal.
4. XP, levels, trophies and virtual items
The Game includes things like XP, levels, skill upgrades, teammate XP, rankings, trophies, DiskCoins, cosmetic items and other in-game items or rewards ("Virtual Items"). Virtual Items have no real-world money value, can't be exchanged for cash, and can't be sold, traded or transferred outside the Game. You get a limited right to use them in the Game; you don't own them.
We may change, rebalance, reset or remove Virtual Items, game modes, rankings or features at any time, for example to fix bugs, keep the Game fair or improve it. We don't have to give you anything in return when we do.
5. DiskCoins, purchases and advertising
DiskCoins are the Game's virtual currency. Every new account starts with 100 free DiskCoins, and you can buy more with real money in the Game's Shop. You also earn DiskCoins by playing: 20 for every level you reach, and 3 for a win and 1 for a draw in Ranked and club matches. We may change these amounts at any time.
You can also get DiskCoins by inviting friends. When a new player signs up with your invite code, they get 100 DiskCoins, and you get 100 DiskCoins once they've verified their email, for up to 20 friends. Invite rewards are only for real friends who really play: we may remove DiskCoins, or items bought with them, that were gained with fake or duplicate accounts, and we may change or end invite rewards at any time.
You can spend DiskCoins on two kinds of Virtual Items:
- cosmetic items, such as disc designs, balls, nets and field designs. These only change how things look and don't give you any advantage in matches;
- skill upgrade packs, which improve your disc's skills (such as size, speed and kick). These do affect matches. To keep things fair, no account can ever have more than 10 skill upgrades in total, counting both the upgrades you get from levelling up and the ones you buy, and the Shop won't sell you more than you have room for.
Some items are limited editions that can only be bought during the month they're offered. If you bought one, you keep it after that month ends.
You need an account with a verified email address to make purchases.
DiskCoins and the items you unlock with them are Virtual Items (see section 4). They have no real-world money value, can't be exchanged for cash or real goods, can't be transferred to another account or sold, and only exist in the Game. DiskCoins are linked to your account, so you need an account (not a guest) to buy or keep them.
Every item in the Shop is sold directly: you always see exactly what you're getting and its price before you buy. There are no random rewards for real money.
Purchases in the iPhone and Android apps are made through the Apple App Store or Google Play, and purchases on the website through our payment provider. They handle the payment under their own terms, and we don't receive your full card details. Prices are shown before you buy and may include taxes. We may change prices, and add, change or stop offering items, at any time.
All purchases are final and non-refundable, except where the law or the store's own policy requires a refund. Refund requests for App Store or Google Play purchases must be made to Apple or Google. If a purchase is refunded, cancelled or charged back, we may remove the DiskCoins or items it gave you, which may leave your Coin balance below zero.
If you are under 18, you must have permission from a parent or guardian before buying anything. Parents can turn off or limit purchases in their device's settings.
If you buy DiskCoins and they don't show up, contact us at [email protected] with your receipt and we'll fix it. If your account is suspended or banned for breaking these Terms, or if the Game or its Shop shuts down, any unused DiskCoins and items may be lost without a refund, unless the law requires otherwise. We'll give reasonable notice before we stop selling DiskCoins.
The Game may also show advertisements. Ads may be provided by third parties, who are responsible for their own content.
6. Your privacy
We collect and use some information to run the Game, such as your email address, phone number (if you add one), nickname, gameplay activity, match results, your purchase history (but not your full card details) and basic technical information about your device and connection. We use it to provide your account, run matches and rankings, keep the Game safe and fair, contact you about your account, and improve the Game. We don't sell your personal information. Our Privacy Policy, available at https://diskballonline.com/privacy.html, explains this in more detail and forms part of these Terms.
7. Online play
The Game is played online with other people. We can't control what other players say or do, and we're not responsible for their behaviour, but we take reports seriously.
There is no place in the Game for objectionable content or abusive players. In Club chat you can tap a message to report it to us or to block the player who wrote it (you won't see their messages, and you can unblock them in Settings). We review every report, remove messages that break these Terms, and suspend or ban the players who send them.
Online play needs an internet connection, and you are responsible for any data or network charges from your provider. Matches can be affected by your connection, and we don't guarantee that the Game will always be available, uninterrupted or free of errors.
Some modes, such as Practice and Season Mode, can also be played without internet. Season results played offline are saved on your device and added to your account the next time you connect. If the app is deleted, or your device is lost or reset, before they're added, those results may be lost.
8. Suspending or closing accounts
We may warn you, limit your access, reset your progress, suspend or permanently ban your account, without notice and without refund, if we reasonably believe you have broken these Terms, cheated, put other players or the Game at risk, or if the law requires it. You can stop playing at any time, and you can ask us to delete your account by contacting [email protected].
9. Our content
The Game, including its name, logo, design, code, graphics, sounds and other content, belongs to us or our licensors and is protected by copyright, trademark and other laws. We give you a personal, limited, non-exclusive, non-transferable and revocable licence to download and use the Game for your own non-commercial entertainment, as long as you follow these Terms. Some sounds are provided by third parties under their own free licences.
10. Changes to the Game and these Terms
We may update, change or stop offering the Game or any part of it at any time. We may also update these Terms. If we make important changes, we'll let you know in the Game, and you may be asked to agree to the new Terms. If you keep playing after the changes take effect, you accept the updated Terms.
11. Disclaimer
The Game is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties that it will be uninterrupted, error-free, secure or fit for a particular purpose, to the fullest extent the law allows.
12. Limitation of liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, progress, Virtual Items, profits or goodwill, arising from your use of or inability to use the Game. Our total liability to you for any claim related to the Game is limited to the greater of the amount you paid us in the 12 months before the claim, or US $10. Some places don't allow these limits, so they may not fully apply to you, and nothing in these Terms limits rights you have by law that can't be waived.
13. Your responsibility
You agree to cover us for claims, losses and costs (including reasonable legal fees) that come from your breaking these Terms or the law, or your misuse of the Game.
14. Governing law
These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-law rules. Any dispute will be handled by the courts located in New York, USA, unless the law where you live gives you the right to bring it elsewhere.
15. General
If any part of these Terms is found to be unenforceable, the rest still applies. If we don't enforce a part of these Terms straight away, we can still enforce it later. You can't transfer your rights under these Terms to anyone else; we may transfer ours, for example if the Game is sold. These Terms, together with our Privacy Policy, are the whole agreement between you and us about the Game.
16. Contact us
If you have questions about these Terms, want to report a player or a bug, or want your account deleted, contact us at [email protected].